Privacy Policy

Circle City E-Bikes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, including when you book rentals, schedule repairs or fittings, make purchases, or sign up for our newsletter.

 

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase, book a service, or sign up for our newsletter.

• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and access times.

• Cookies: Small data files that help improve your browsing experience.

 

How We Use Your Information

We use the information we collect to:

• Process bookings and purchases

• Communicate with you about your orders or inquiries

• Send newsletters and promotional updates (if you opt in)

• Improve our website and customer experience

• Comply with legal obligations

 

Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties who help us operate our website, process payments, or deliver services—always under strict confidentiality agreements.

 

Your Choices

You can:

• Opt out of promotional emails at any time by clicking the "unsubscribe" link

• Disable cookies in your browser settings

• Request access to, correction of, or deletion of your personal information by contacting us

 

Data Security

We take reasonable steps to protect your personal information through secure servers, encrypted transactions, and access control.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@circlecityebikes.net
Phone: (317) 759-6600
Address: 850 Massachusetts Ave, Suite 125, Indianapolis, IN 46204